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What can I do if I believe my bill is too high?
Severn Trent Services operates and maintains the District's water and wastewater system we can help you determine what may be causing a high consumption call 512-246-0498 to speak to a customer service representative. Other helpful links are Severn Trent Interactive House http://www.stwater.co.uk/server.php?show=nav.00101f or the LCRA website for water saving tips http://www.lcra.org/water/save/index.html

How is my sewer bill calculated?
Belterra residents that conserve water during the months will rep the rewards all year long. Monthly sewer charges will be calculated using the winter averages from December to February, as this time period provides a true picture of the interior water use when water consumption in not impacted by outdoor water use.

Why am I being charged for recycling?
Hays WCID 1 offer's stream line recycling we are hoping to have streamline recycling available to the Hays WCID 2 residents in the near future. This is the Districts call to help drastically reduce the waste going to our local landfills. To view a list of accepted recyclables for Recon Services click on this link http://reconservicesinc.com/images/uploaded_images/recon_recycles2.pdf

Who manages the trails,greenbelts and parks?
WCID is responsible for the trails, greenbelts and parks in the community Severn Trent along with Weigelt Services oversees the maintenance and landscaping of the trials, greenbelts and parks. If you have any questions or comments please contact Severn Trent Services at 512-246-0498x213

Can I clean up or plant trees in greenbelt behind my home?
The District prohibits planting or removal of any landscaping in the greenbelt areas.

Can I ride my golf cart in the parks or greenbelt areas?
The District prohibits use of any motorized vehicles on the greenbelts or parks.

Last Updated on Tuesday, 01 September 2009 21:48