PAYMENT OPTIONS

 

When you set-up an online account, you will have access to:

  • view your monthly statements 

  • your consumption history

  • important information relevant to your water district

  • a link to electronic payment methods

  • set reminders for important dates such as due dates

  • receive paperless bills

Setting up your account is fast and easy!

The site maintains the highest levels of security for your protection. 

To establish your online account, click below:

www.paymyinframark.com

AutoPay (InstaPay) - log onto www.paymyinframark.com and provide your Credit/Debit Card or eCheck information. Click on reoccurring payments.

Pay monthly by credit/debit card or eCheck - Log onto www.paymyinframark.com and provide your Credit/Debit Card or eCheck information. Please note that when paying with credit/debit cards or eChecks a convenience fee may be applied

Use your mobile devise - scan the QR Code located on your payment coupon

Pay via eNotice - Log into the www.paymyinframark.com to set up monthly emails that will arrive with a link to pay your bill online.

Online banking through your personal bank - IMPORTANT – add the exact address shown on your bill pay coupon, double check that you input your account number correctly and the addressee is entered EXACTLY the same as the bill pay coupon. If any of the information is input incorrectly, there will be a delay in receiving your payment. Please note that electronic banking is a generic term. Check with your bank to ensure they will send your payment “electronically” (2-3 day to process) or if it will be sent as a paper check (7 – 10 days).

Visit the Inframark Offices - South office: 151 Trinity Hills Dr, Austin, TX 78737

                                              North Office: 14050 Summit Dr., Ste 103 Austin, TX  78728

Use our after hours drop box South office: 151 Trinity Hills Dr, Austin, TX 78737

                                                 North Office: 14050 Summit Dr., Ste 103 Austin, TX  78728

Please feel free to contact the Customer Service Department at 512-246-0498 if you have questions.

IMPORTANT NOTICE Electronic payment options should not be utilized for delinquent accounts. The above options are not available for non-sufficient fund items or terminated service payments. Customers with non-sufficient fund items and terminated service must visit the Inframark office with cashier’s check or money order to settle the account.

©2017 by Hays County WCID 1 & 2

Contact:

CSAUS@inframark.com

512-246-0498 ext 30414

Find us: 

Belterra Centre, 151 Trinity Hills Dr,

Austin, TX 78737