For after hours emergencies, contact Inframark at 512-246-0498 or 800-579-4500.

To report any suspicious activity in the district, contact the Sheriff's Department at 512-393-7839.

In an emergency, please call 911.



Hays 1             Hays 2

  • PLEASE DO NOT FLUSH ANYTHING OTHER THAN TOILET TISSUE (no paper towels, tissues, or even "flushable" wipes - they are not)! This can cause unsanitary, unsafe, and unpleasant  sewer clogs. We understand that toilet tissue is currently in short supply, but please dispose of those items in the trash.
Click here to see what happens when you flush those items!
  • Visit the EPA website for information regarding drinking water and COVID-19.
  • Please view the TCEQ guidance on  COVID-19 and drinking water here.
  • Inframark is here to care of your daily water operations, and the water will flow! Our personnel are still performing daily tasks to maintain District water systems. We respectfully ask our customers to maintain a 6 foot distance from our operators in the field, but they are still happy to answer any questions you may have. More information about the precautions we're taking is available here

 In order to better serve the community, Inframark is now located at The Belterra Centre at 151 Trinity Hills Drive

Mon - Fri 8:00am - 5:00pm

A drop box is now available for after hours payment deliveries. 

©2017 by Hays County WCID 1 & 2



Find us: 

Belterra Centre, 151 Trinity Hills Dr,

Austin, TX 78737